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About the Course
Our eight-week Crisis Planning and Response Management program provides concise and informative insights for professionals who may encounter an unanticipated yet impactful crisis scenario with the potential to negatively affect the essential operations of their organization. Utilizing the COVID-19 pandemic as a model, this program will empower participants with concrete tools and strategies to develop a basic response and continuity plan both before and during a crisis event. The program places particular emphasis on the evolution of threats and the influence of global complexity.
You will learn to:
- Conduct a threat analysis with the goal of identifying the top risks facing a specific organization based upon its unique mission and current level of preparedness;
- Construct a basic crisis management plan within a limited time frame based upon an organization’s complexity, mission, scope, and size;
- Establish a framework of applicable and useful professional resources to assist with future plan development and execution.
You will be able to:
- Explain recent shifts in the modern threat landscape;
- Describe the operational benefits of developing and maintaining a comprehensive crisis response plan in order to avoid organizational breakdown;
- Explain multiple strategies to executing a provisional crisis response plan in the midst of an unanticipated event;
- Earn a certificate of completion from the University of Chicago and become part of the UChicago network.
The average base pay for an emergency response manager in the US.
The estimated total cost of COVID-19-related global disruption.
The total combined amount countries need to spend over the next decade to reduce the likelihood of a repeat.
- Business Continuity Professional
- Business Manager
- Business Owner
- Chief Executive Officer
- Crisis Analyst
- Crisis Management Consultant
- Crisis Planning and Response Manager
- Director of Emergency Management
- Director of Operations
- Emergency Management System Director
- Emergency Planner
- Emergency Response Manager
- External Affairs Officer
- Forensic Technical Data Specialist
- Global Business Continuity Manager
Meet Your Instructors
Jill Ramaker is the executive director of the Northeastern Illinois Public Safety Training Academy, which provides training for disaster response, Emergency Medical Service (EMS), fire service, hazardous material, law enforcement, and public works personnel, as well as education on crisis leadership, homeland security, and private sector emergency management. Prior to her position at NIPSTA, Ramaker was the inaugural chair of the Regional Disaster Healthcare Coalition in northeastern Illinois and the emergency preparedness coordinator for NorthShore University HealthSystem. She worked for many years as both an emergency department nurse and EMS educator. Ramaker holds a Bachelor of Arts degree from the University of Wisconsin and a Bachelor of Science degree from the University of Illinois. She also has a Master of Arts degree from the University of Illinois, a Master of Science in Threat and Response Management from the University of Chicago, and a Master of Arts in Legal Studies from the University of Illinois. She holds multiple certifications in business continuity and organizational resilience.
Do you have questions?
The University of Chicago Approach to Online Learning
Our online learning programs are crafted with your specific needs in mind. Programs combine e-learning with live, interactive sessions to strengthen your skill set while maximizing your time. We couple academic theory and business knowledge with practical, real-world application. Through online learning sessions, you will have an opportunity to grow your professional network and interact with University of Chicago instructors and your classmates.