Request for Information


February 17, 2022


USD $2,500


Eight weeks
  • null


    This program is offered in English

Program Format

Online learning with live, interactive sessions


Jill Ramaker, BA, BS, MA, MS, MScTRM; Emergency Management in Organizations, the University of Chicago

Request for Information

Emergency Management in Organizations

We do not know when the next disaster will strike. But one thing is certain: the global pandemic stemming from the COVID-19 outbreak has underscored the need for every organization to have a business continuity plan in place.

Emergency management focuses on the measures organizations adopt, as well as the processes and plans they implement, to ensure that they are prepared for and able to mitigate and respond to crisis.

Are You Looking to Help Your Organization Thrive in a Post-COVID-19 World?

This program is designed for professionals seeking to improve their understanding of the means and methods of preparing for and responding to an organizational crisis event. The program will be particularly beneficial for those who aim to find concrete lessons from the COVID-19 pandemic that can readily be applied to their proposed or existing response plans and programs.

Potential students may include those seeking to improve their understanding of developing an emergency management plan for their particular organization. Experienced business continuity or crisis management practitioners seeking to gain further information for meeting the challenges of building a plan swiftly will also gain valuable insights from the program content.

Meet Your Instructor

Jill Ramaker, BA, BS, MA, MS, MScTRM
Emergency Management in Organizations, the University of Chicago

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Jill Ramaker is the executive director of the Northeastern Illinois Public Safety Training Academy, which provides training for disaster response, Emergency Medical Service (EMS), fire service, hazardous material, law enforcement, and public works personnel, as well as education on crisis leadership, homeland security, and private sector emergency management. Prior to her position at NIPSTA, Ramaker was the inaugural chair of the Regional Disaster Healthcare Coalition in northeastern Illinois and the emergency preparedness coordinator for NorthShore University HealthSystem. She worked for many years as both an emergency department nurse and EMS educator. Ramaker holds a Bachelor of Arts degree from the University of Wisconsin and a Bachelor of Science degree from the University of Illinois. She also has a Master of Arts degree from the University of Illinois, a Master of Science in Threat and Response Management from the University of Chicago, and a Master of Arts in Legal Studies from the University of Illinois. She holds multiple certifications in business continuity and organizational resilience.

Career Outlook

The COVID-19 pandemic has underscored the need for professionals with the ability to lead during an emergency. Accordingly, the incident and emergency management market is projected to grow at a CAGR of 6.03% by 2026.


The estimated total cost of COVID-19-related global disruption


Potential Job Titles in Emergency Management

  • Business Continuity Professional
  • Business Manager
  • Business Owner
  • Crisis Management Expert
  • Director of Emergency Management
  • Emergency Management Consultant
  • Emergency Management Hazard Analyst/Specialist
  • Emergency Management System Director
  • Emergency Planner
  • Emergency Planning and Response Manager
  • Emergency Response Manager
  • External Affairs Officer
  • Forensics Technical Data Specialist
  • Global Business Continuity Manager
  • Risk Mitigation and Public Information Coordinator